At Lotus Rice Mills, we are committed to delivering high-quality Grain Food, Rice Products, and a wide variety of grains to our valued clients across India in a timely and professional manner. This Shipping Policy outlines how we handle the dispatch and delivery of your orders.
We currently deliver across selected regions in India. Please confirm service availability to your location before placing an order by contacting us directly.
All orders are typically processed within 2–4 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Custom or bulk orders may require additional processing time. Our team will notify you accordingly.
Estimated delivery time: 5–10 business days, depending on your location and courier service availability.
Delays may occur due to unforeseen factors such as weather, strikes, or courier disruptions. We appreciate your patience and understanding.
Shipping costs are calculated based on the order volume, weight, and delivery location.
Any applicable shipping charges will be clearly mentioned at the time of checkout or shared by our sales team in case of bulk orders.
Once your order is dispatched, we will provide tracking details via email, SMS, or WhatsApp (as applicable). You can use these details to monitor the shipment status.
Our deliveries are made via trusted courier/logistics partners.
It is the customer’s responsibility to ensure someone is available to receive the order at the delivery address.
If the order is undeliverable due to incorrect address or unavailability, re-delivery charges may apply.
For shipping-related inquiries, please contact:
Lotus Rice Mills PVT LTD
Uttar Pradesh, India
Email: support@lotusrice.in
Phone: +91-9927999302,
+91-9927999303,
+91-9412348000
We strive to ensure your order reaches you safely, securely, and on time. Thank you for choosing Lotus Rice Mills as your trusted grain and rice supplier.
